Delete my PadelGlob account

From the app (fastest)

• Open PadelGlob and sign in.
• Go to Settings → Privacy → Delete account.
• Confirm. Your account is permanently deleted 30 days after the request; during that period you can cancel it from the same place (Cancel deletion).

Without the app

Write to contacto@padelglob.es from the email you signed up with, with the subject “Delete my account”. If you cannot write from that email, tell us your username so we can check the account is yours. We reply within one month at most.

What is deleted and what is kept

• Deleted: your profile, photo, posts, messages, rackets, preferences, alerts and notification tokens.
• Anonymised: what you share with other people (matches, results, tournaments and comments) shows as “Deleted user”, so other people's history is not altered.
• Kept because the law requires it: payment records, invoices and tax data, for 6 years (tax and commercial law). They are not used for any other purpose.
• Cannot be deleted with pending payments: if you owe a club or have an unfinished charge, the account will be deleted as soon as it is settled.

Subscriptions

Deleting the account does not cancel a subscription bought on the App Store or Google Play: cancel it first from your store account so it stops renewing.